Policy Overview
At EuroMobile Hub, transparency and trust matter. Below you’ll find our core policies that explain how we operate, how orders are handled, and what you can expect when shopping with us.
Shipping Policy
We currently deliver to the following countries:
- Nigeria
- Ghana
- Kenya
- South Africa
- Germany
Estimated delivery times:
- Africa: 5–12 business days
- Germany: 3–7 business days
Shipping costs and delivery times are clearly displayed at checkout. Free shipping is available on orders over $130.
Customs clearance may occasionally affect delivery times.
Payment Policy (Crypto Only)
All prices are listed in USD.
We accept cryptocurrency payments only, including:
- USDT (USD-stablecoin)
- USDC (USD-stablecoin)
- Bitcoin (BTC) (optional)
To avoid price fluctuations, USD-stablecoins (USDT or USDC) are recommended.
Please note:
- Crypto transactions are final and non-reversible
- Always double-check payment details before confirming
Refund & Return Policy
Returns are accepted within 7 days of delivery, provided that:
- the item is unused
- original packaging and accessories are included
If a product arrives defective or damaged, contact us within 48 hours of delivery with photo or video proof.
Approved refunds are processed within 5–10 business days. For full details, please see our Refund & Return Policy page.
Warranty Policy
All devices sold by EuroMobile Hub include a limited warranty against manufacturing defects.
Warranty coverage does not include:
- accidental damage
- misuse or unauthorized repairs
- normal wear and tear
Warranty terms may vary by product and are described on the product page.
Privacy Policy
EuroMobile Hub respects your privacy.
- We collect only the information necessary to process orders and provide customer support
- Payment details are never stored by Mobexia
- Customer data is not sold or shared with third parties except where required to fulfill orders
For more information, please review our Privacy Policy.
Terms & Conditions
By using our website and placing an order, you agree to our:
- pricing in USD
- crypto-only payment method
- shipping, refund, and warranty policies
Mobexia reserves the right to update product availability, pricing, and policies as needed.
Contact & Support
If you have any questions about our policies, please contact us before placing an order.
📧 support@euromobilehub.com
💬 WhatsApp support available during business hours
🕘 Monday–Friday · 9:00 AM–6:00 PM (GMT)